This is a demo store. No orders will be fulfilled.
Shipping Rates & Policies
Please ensure all of your shipping details are 100% complete and correct before placing the order.
Deep Nature Project GmbH is not liable if incorrect or missing shipping information is provided at checkout. We are not liable to refund or change the delivery address in such circumstances.
Deep Nature Project GmbH is responsible for delivering the item to the shipping address provided, we are not liable if the item is lost or stolen after the item has been delivered. Please ensure the delivery location is a safe environment.
Shipping Fees & Delivery Time
We process all orders within 1-3 business days after receipt of payment.
We deliver Europe-wide* within 1-3 working days.
* The Canary Islands are outside our delivery area.
Please note that these are estimated processing & delivery periods, which may vary during the holiday seasons.
Shipping costs:
Austria
- Free Standard shipping from an order value of 40 €
- Standard shipping: 3,90 € per delivery
European Union:
- Free Standard shipping from an order value of 40 €
- Standard shipping: 7,90 € per delivery
- Express shipping: 24.00 € per delivery
Switzerland:
- Standard shipping: 12,90 € per delivery
- Standard shipping from an order value of 40 €: 6,45 € per delivery
- Express shipping: 45.00 € per delivery
Great Britain / United Kingdom (UK):
The minimum order value for deliveries to Great Britain is € 160.
- Standard shipping: 6,45 € per delivery
- Express shipping: 45.00 € per delivery
As soon as your order is dispatched, you will receive a shipping confirmation via e-mail.
Shipping time may vary due to product availability. Deep Nature Project GmbH reserves the right to cancel orders should products not be available. In that case, customers will be informed.
In the event of canceled orders, our refunds take 5-7 business days to process, as all payments go through a payment gateway and it takes a couple of working days for settlement.
Please note that any taxes and customs fees in regard to your purchase are to be held responsible by the customer.
If you have any questions related to your delivery, our Customer Care team will be happy to help you at office@deep-nature.at
